On November 17, 1986, Teltone Corporation registered the teltone.com domain name, making it 42nd .com domain ever to be registered.

Teltone were established in 1968 in Washington. The company produced telecommunications equipment including products that transmitted computer data over telephony infrastructure. Over time, the company increasingly developed and supported industrial monitoring applications and electronic security products.

Company Overview

Teltone Corporation is an American company that designs, manufactures, and sells specialty electronic telecommunications equipment, software, and components to various business end users and original equipment manufacturers internationally. The company was incorporated in 1968 and is headquartered in Bothell, Washington. It is publicly traded on the Pink Sheets under the trading symbol TLTN. The company’s products include OfficeLink and Gauntlet. OfficeLink allow its customers to extend their enterprise communications infrastructure by allowing employees and others to access network resources from remote locations. These products enable customers to maintain seamless connectivity between their customers, offices, and mobile workforce. The Gauntlet product provides defense-in-depth protection for substation control system equipment from malicious cyber attacks. It detects and prevents unauthorized entry. The company also provides telecommunications test tools which is used by application developers and manufacturers of telecommunications products. In addition, it provides line sharing products built to satisfy market and customer requirements. Line sharing products allow devices to share a single telephone line for remote data collection and other applications. The company primarily sells its products to customers located in North America, Asia, and western Europe. Its products are sold through various sales channels, including value added resellers, original equipment manufacturers, distributors, and direct sales to customers, as well as on the company’s website.

Business Summary

Teltone Corporation is global provider of telecommunication solutions. It designs and markets three product families: line sharing solutions for remote data collection, telecommunications test tools for design and manufacture and use of telecom equipment and remote voice solutions for call centers, teleworkers and mobile professionals and disaster preparedness. The Company’s remote voice, telecom test and line sharing products enhance business communications for customers across the globe. Its OfficeLink solutions give remote call center agents and other teleworkers seamless access to the corporate telephone system. Teltone’s telecom simulators are designed for application development and production test applications. Its line sharing products enable remote data collection, utility substation meter reading and remote equipment monitoring.

Description and history

Teltone Corporation is global provider of telecommunication solutions. It designs and markets three product families: line sharing solutions for remote data collection, telecommunications test tools for design and manufacture and use of telecom equipment and remote voice solutions for call centers, teleworkers and mobile professionals and disaster preparedness. The Company’s remote voice, telecom test, and line sharing products enhance business communications for customers across the globe. Its OfficeLink solutions give remote call center agents and other teleworkers seamless access to the corporate telephone system. Teltone’s telecom simulators are designed for application development and production test applications. Its line sharing products enable remote data collection, utility substation meter reading and remote equipment monitoring.

Line Sharing Solutions

Teltone’s line sharing products enable multiple devices to share a single telephone line for remote data collection and other applications. These solutions are focused on the unique requirements of the utilities industry and certain other specialized customers. Commonly used for remote data collection from utility substations, utility meter reading, elevator equipment monitoring, and self-service coin counting machines, the Company’s line sharing products are designed to meet specific standards for these specialized environments. Increasingly, more of the Company’s customers’ seek the capability to remotely access maintenance and diagnostic equipment incorporated into their own products that enable them to sell service and maintenance services.

Telecom Test Solutions

Teltone’s telecommunications simulators and emulators enable product testing without a live telephone connection. Telecommunications software developers, equipment manufacturers and end users can simulate various types of telephone lines for engineering and production testing of their products. The Company’s simulators are capable of satisfying a variety of performance test applications, such as Voice over Internet protocol (VoIP) gateways, which are interfaces between data and phone networks. Interactive voice response (IVR) systems, which are automated pre-recorded response systems typically used in customer service applications, and modem testing. The Company’s test solutions incorporate the most advanced telephone network features and also behaviors that can vary from public switched telephone network (PSTN) network specifications. This in turn helps such vendors stay competitive by developing products compatible with telephony features in a variety of environments. Teltone is continually researching next-generation test and demonstration requirements to capitalize on future telecommunications technologies. In July 2002, Teltone released the EDGE, the Company’s latest simulator product. This product incorporates automated test features, including scripting, which allow for a much more efficient interface to the types of automated test equipment used by telecom manufacturers.

Remote Voice Solutions

The OfficeLink solution allows a person to access their headquarters telephone system from their personal computer or phone and take calls just as they would in their office through their regular office telephone number. Calls are routed directly to the remote location from the office and voicemail consolidates into a single location. OfficeLink functions in conjunction with analog or digital PBX (Private Branch Exchange) systems and with a variety of different PBX products. OfficeLink products can also be implemented as part of a disaster preparedness program. Businesses can employ the Company’s products to structure their networks to be flexible and resilient enough to operate in a productive, safe and cost-effective manner in an unpredictable environment. The most common application of the Company’s OfficeLink product is the enterprise customer service call center. Due to OfficeLink’s flexible product architecture, customers can readily expand OfficeLink’s functions to satisfy the customers’ needs for general teleworkers and business continuity. OfficeLink solutions have been deployed in a variety of vertical markets, including financial services, utilities, manufacturing, catalog sales, insurance, government, media publishing, high technology and consumer goods and services. In July 2002, Teltone introduced the latest version of OfficeLink. Called ReVo, this product incorporates new features to more readily address the market for general telework, mobile professionals, remote call center agent monitoring by supervisors, and enhanced flexibility by switch type.

Industrial Defender, Inc. acquired Teltone Corporation in June, 2008.

Through this acquisition, Industrial Defender now offers the electric utility industry’s most comprehensive cyber security solution for industrial control and SCADA systems.